Microsoft revealed that it updated its privacy policies to tell clients that it had been gathering voice information of its clients with the assistance of its representatives and temporary workers.
A representative for Microsoft said that the organization gathers voice information to give voice-enabled administrations to Skype and Cortana and sometimes uses sellers to help with improving these administrations.
‘We realized, based on questions raised recently, that we could do a better job specifying that humans sometimes review this content,’ the spokesperson said in an emailed statement.
Microsoft is the most recent tech monster to admit to such practices, after media covers said that Facebook Inc has been paying outside contractual workers to decipher sound clasps from clients of its administrations.
Tech organizations in the United States have been facing tremendous criticism from officials and controllers over their security policies.
Facebook has been paying outside contractual workers to translate sound clasps from clients of its administrations
The social media company has been facing broad criticism from lawmakers and regulators over its privacy practices.
Apple, Microsoft, and Google have all come under fire in recent weeks for how they collect audio from their voice-activated smart assistants.